Applications for ensuring architectural and information and communication accessibility
 
Pursuant to the Act of 19 July 2019 on ensuring accessibility for people with special needs, everyone, without having to prove a legal or factual interest, has the right to inform the office about the lack of architectural or information and communication accessibility of this entity.
 
A person with special needs or their legal representative, after demonstrating a genuine interest, has the right to submit a request for architectural or information and communication accessibility, hereinafter referred to as an "accessibility request."
 
The application should include:

1. Applicant's contact details.
2. Indication of the barrier that hinders or prevents accessibility in terms of architecture or information and communication.
3. Indication of how to contact the applicant
4. Indication of preferred method of ensuring accessibility, if applicable.

 
A sample application form is included in the attachments below. Using the provided template is not mandatory.
 
Deadline for consideration of the application:
 
The request will be processed immediately, no later than 14 days from the date of submission. If this deadline cannot be met, the applicant will be informed of the reasons for the delay and the deadline for responding, which will not be longer than 2 months from the date of submission of the application or the impossibility of fulfilling it, with an indication of possible alternative access.

Pursuant to the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities, everyone has the right to request a public entity to ensure the digital accessibility of a specific website, mobile application or website element or to make it available via an alternative means of access.
 
The application should include:

1. contact details of the person making the request,
2. indication of the website to be made available digitally,
3. indication of how to contact the person making the request,
4. indication of an alternative means of access, if applicable.

An example application form is included in the attachments below. Using the provided template is not mandatory.
 
Deadline for consideration of the application:
 
The request will be processed immediately, no later than 7 days from the date of submission. If this deadline cannot be met, the applicant will be informed of the reasons for the delay and the deadline for responding, which will not be longer than 2 months from the date of submission of the application or the impossibility of fulfilling it, with an indication of possible alternative access. A public entity refuses to ensure digital accessibility if this could compromise the integrity or credibility of the information provided.

Accessibility requests can be submitted:

1. in person at the SZPZLO Office in Warsaw - Ochota (ul. Szczęśliwicka 36, Warsaw, 2nd floor), indicating the Independent Complex of Public Open Healthcare Facilities Warsaw-Ochota as the addressee;
2. via traditional mail, to the following address: Independent Complex of Public Open Healthcare Facilities Warszawa-Ochota, ul. Szczęśliwicka 36, 02-353 Warsaw;
3. via e-mail, to the following address: access@szpzlo-ochota.pl

Digital Accessibility Request Form

Accessibility Request Form

Above content has been machine translated.